Terms of service
TERMS OF SERVICE
These Terms of Service ("Terms") govern your use of the Searo BBQ website and your purchase of products from us. In these Terms, "Searo BBQ," "we," "us," and "our" refer to the Searo BBQ store, and "you" refers to the visitor or customer.
By visiting our site or purchasing from us, you agree to these Terms and the additional policies referenced below. If you do not agree to these Terms, please do not use the site.
1. POLICIES THAT FORM PART OF THESE TERMS
Our Refund and Return Policy, Shipping Policy, and Privacy Policy are incorporated into these Terms by reference and apply to your use of the site and your orders.
Where these Terms and one of those policies address the same subject, the applicable policy governs.
2. USE OF THE SITE
You may use this site only for lawful purposes. You may not use our products or site for any illegal or unauthorized purpose or violate any laws that apply to you.
You may not transmit viruses, malicious code, or other harmful material, or attempt to interfere with, disable, disrupt, or overburden the site or the systems it depends on.
We may restrict or terminate access to the site for violations of these Terms or unlawful use.
3. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given your consent to allow any of your minor dependents to use this site.
4. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to describe our products accurately, including relevant specifications, materials, dimensions, features, and pricing.
Product images and colors may appear differently depending on your screen or device, and we cannot guarantee that your display represents colors exactly.
Product availability may change. We reserve the right to limit quantities or discontinue products at any time, subject to applicable law.
5. PRICING AND DISCOUNTS
Prices are displayed in U.S. dollars unless otherwise indicated and may change without notice.
Promotional pricing, comparison pricing, and automatic discounts apply as displayed on the site or at checkout and may be subject to their stated conditions.
The final amounts calculated at checkout, including applicable discounts, shipping charges, and taxes, are the amounts you will be asked to pay before completing your order.
6. ORDERS
Submitting an order is an offer to purchase products from us. We reserve the right to refuse or cancel an order where permitted by law, including when:
- A product is unavailable
- There is an error in pricing or product information
- Payment cannot be successfully processed
- We reasonably suspect fraud or an unauthorized transaction
If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.
You may request cancellation before an order has been fulfilled and shipped, as described in our Refund and Return Policy. We cannot guarantee cancellation once fulfillment or shipping has begun.
7. BILLING, SHIPPING, AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate information when placing an order, including your shipping address and any information necessary to process your payment.
Please review your shipping information carefully before completing your order.
If you discover an error in your shipping information, contact us through our Contact page as soon as possible. Once fulfillment has begun, we cannot guarantee that an address can be changed.
8. PAYMENTS AND CHECKOUT
Payments are processed through Shopify and applicable payment providers.
We do not directly store your full payment card details.
Your use of checkout and payment services may also be subject to the terms and privacy practices of Shopify and the applicable payment provider.
9. SHIPPING AND DELIVERY
Processing times, estimated transit times, tracking information, address-related issues, damaged shipments, and lost shipments are addressed in our Shipping Policy.
Shipping and delivery dates are estimates unless expressly stated otherwise.
Please review our Shipping Policy for complete information regarding order processing and delivery.
10. RETURNS, REFUNDS, AND DAMAGED ITEMS
Returns, refunds, cancellations, and damaged, defective, or incorrect products are governed by our Refund and Return Policy.
Nothing in these Terms is intended to reduce or replace the rights provided to you under that policy or any rights provided by applicable law.
11. THIRD-PARTY SERVICES AND LINKS
Our site may contain tools, content, services, or links provided by third parties.
We do not control third-party websites or services and are not responsible for their content, availability, privacy practices, or terms.
The inclusion of a third-party link does not necessarily mean that Searo BBQ endorses that third party.
Your interactions with third-party websites and services are subject to their applicable terms and policies.
12. INTELLECTUAL PROPERTY
Content on this site, including text, graphics, branding, images, and layout, is owned by Searo BBQ or used with appropriate permission or authorization and may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use our protected content for commercial purposes without permission, except where otherwise permitted by law.
Product names, trademarks, logos, and other intellectual property belonging to third parties remain the property of their respective owners.
13. REVIEWS, FEEDBACK, AND SUBMISSIONS
If you intentionally submit a product review, testimonial, feedback, photo, or other content for publication or promotional use, you grant Searo BBQ permission to use, reproduce, edit, display, and publish that content in connection with our store and marketing, subject to applicable law.
You represent that content you submit for publication does not violate the rights of another person or contain unlawful, fraudulent, defamatory, abusive, or malicious material.
This section does not mean that private customer-service communications, payment information, or personal information submitted in connection with an order may be publicly used or published. Personal information is handled in accordance with our Privacy Policy.
14. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other store information.
We reserve the right to correct errors and update information where permitted by applicable law.
If a material correction affects an order you have already placed, we may contact you regarding the issue or cancel the affected order and issue an applicable refund.
15. DISCLAIMER OF WARRANTIES
Except where a warranty or other protection is required by applicable law, the website and its content are provided on an "as is" and "as available" basis.
We do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.
Nothing in this section limits the rights described in our Refund and Return Policy, including the applicable 14-day return period and our responsibilities regarding products that arrive damaged, defective, or incorrect.
Nothing in these Terms excludes any warranty, guarantee, consumer right, or remedy that cannot lawfully be excluded or limited.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Searo BBQ will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through it.
Where our liability cannot legally be excluded, any limitation applies only to the maximum extent permitted by applicable law.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
17. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Searo BBQ from third-party claims arising from your unlawful use of the site, your material breach of these Terms, or your violation of the rights of a third party.
18. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
19. TERMINATION
We may suspend or terminate your access to the site if you materially violate these Terms or use the site unlawfully.
Any rights, obligations, or liabilities that arose before termination will continue to apply where appropriate.
20. GOVERNING LAW
These Terms and any separate agreements through which we provide products to you are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time by posting a revised version on this page.
Any changes will apply from the date they are posted, subject to applicable law. Changes will not retroactively alter the terms applicable to a completed purchase where doing so would violate applicable law.
Please review these Terms periodically for updates.
22. CONTACT
If you have questions about these Terms, an order, or one of our policies, please contact us through our Contact page.